Patient Rights and Responsibilities

Patient Rights Include:

  • The right to be treated with courtesy, respect and dignity
  • The right to participate in decision regarding care
  • The right to refuse care or services
  • The right to privacy
  • The right to submit a complaint or grievance for follow-up by the organization
  • The right to refuse the release of personal health information (except when permitted by law)
  • The right of access to, and request for, amendment of their medical records
  • The right to a sign or language interpreter
  • The right to receive accurate and easily understood information about their health plan, healthcare professional and healthcare center

Patient Responsibilities to Include:

  • The responsibility toward the honest disclosure of information that may assist in establishing a diagnosis and an appropriate plan of care
  • The responsibility to support an environment where the safety and property of the organization’s personnel and customers are respected
  • The responsibility to inquire if any portion of caregiving or follow-up are not entirely comprehended
  • The responsibility to notify the urgent care if there are any limitations (cultural, religious, or other) that may limit the care provided or pose barriers to providing care
  • The responsibility to their financial commitments for care